Help and contact

I’m stuck on a puzzle.

“Undo” takes moves back, “Restart” starts over. A hint shows your next three moves, and the solution lets Mira play the whole puzzle for you. Both cost coins, which you earn by solving puzzles.

I bought coins but didn’t receive them.

First check your internet connection and open the coin shop again. If the coins are still missing, write to us with the date and time of the purchase. Refunds are handled by Apple or Google.

Is my progress saved?

Your progress is stored on your device. On iPhone it is also backed up to your iCloud if iCloud is turned on, so it survives a switch to a new device.

How do I turn off music or sounds?

In the main menu under Settings you’ll find music, sounds, language, large text, reduced motion and the controls.

I have a new device. How do I get my purchases back?

Open the coin shop or the settings and tap Restore purchases. No ads, Premium, outfits and companions will be unlocked again. Coins that were already spent cannot be restored.

How do I stop children from making purchases?

You can block in-app purchases in your device settings: on iPhone under Screen Time, on Android in the Google Play settings.